![]() ![]() ![]() Startup repair several times - said that it fixed corrupted files tcpip.sys and fwpkclnt.sys - no change to black screen though Hard reset - holding power button down for 30sec to 2 minutes with battery and ac power cord removed - no changeĮarlier restore point and last known good configuration - no change Safe mode is the same thing - black screen with cursor, no response to ctl-alt-delete or any other key combination that i could find.Īll other startup modes under F8 - no change no response to any of the keys except for sleep the wireless button still responds and the mouse cursor can move on the screenĬtrl-alt-delete no response. the computer still seems active and working as soon as the touchpad is touched, the screen and the cursor fade to dim. My daughter's hp g71 laptop ran into a problem over the weekend - it boots to a blackscreen with only the mouse cursor showing.
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